Terms of Service
By booking activities with Tubing Chiang Mai, you agree to the following policies regarding cancellations, transfers, deposits, payments, liability, and participant restrictions:
Cancellations
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No refunds will be provided for cancellations made within 24 hours of the scheduled tour.
Transfers
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Changing to another program is allowed without any additional charge if you provide at least 7 days' notice.
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Transfers requested with less than 14 days' notice will incur a 20% fee.
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No transfers are permitted into the next calendar year.
Trip Deposit and Payment
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A deposit is required within 7 days of your booking.
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Full payment must be completed no later than 30 days before your trip date.
Release of Liability
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Upon arrival, all participants are required to sign a Release of Liability and Medical History Form.
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Participants suspected or found using illegal substances will not be permitted on the tour and will not receive refunds or credits.
Participant Restrictions
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Participants must be at least 2 years old, able to swim, and not exceed a weight limit of 130 kg.
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Participants must be in reasonable physical health.
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Activities are not suitable for individuals who are pregnant or have heart, back, neck conditions, or broken bones.
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For questions regarding your ability to safely participate, please contact us directly.